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Mobile CRM – Why it Fails and How to Succeed

In terms of mobility, 2013 was the year vendors shipped more than 1 billion smartphones. Closely complementing this mobility trend, IDC forecast that tablet sales will reach 227.4 million units in 2013, a whopping 57.7%...

Mobile CRM – Definition, benefits, devices & solutions

Not that long ago, someone leaving their house in the morning usually only had two things they couldn't forget – their wallet/purse and their keys. Today, a mobile phone (iPhone, Android, Blackberry, etc.) is also...

Five Critical Factors for Mobile CRM

With almost one-third of the U.S. workforce on the road or working from home, the ability to extend enterprise applications and Web content to mobile devices has become a business imperative. Companies are realizing that...

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